Roles and Responsibilities

• Install, configure, and maintain network hardware and software, ensuring optimal performance and security.

• Perform regular system monitoring, troubleshooting, and diagnostics to swiftly address and resolve technical issues.

• Collaborate with cross-functional teams to design and implement network solutions that meet business needs.

• Manage and maintain virtual environments, ensuring high availability and efficient resource allocation.

• Conduct network performance analysis and implement improvements to enhance system reliability and efficiency.

• Create and maintain comprehensive documentation for network configurations, procedures, and troubleshooting guides.

• Provide technical support and training to staff, ensuring they have the necessary knowledge to utilize systems effectively.

• Implement backup and disaster recovery solutions to safeguard data integrity and system availability.

• Stay current with industry trends and emerging technologies to recommend upgrades and innovations.

• Ensure compliance with industry standards and best practices for security and data protection.

Roles and Responsibilities

• Identify and engage potential clients through targeted outreach, leveraging industry knowledge to tailor messaging effectively.

• Conduct comprehensive product demonstrations to showcase the value and benefits of IT solutions, ensuring alignment with client needs.

• Build and maintain strong relationships with existing clients to foster loyalty and encourage repeat business.

• Collaborate with technical teams to develop customized solutions that meet specific client requirements and business goals.

• Utilize CRM tools to track sales activities, manage leads, and monitor the sales pipeline for optimal performance.

• Prepare and present compelling proposals that clearly articulate the value proposition and ROI of IT products and services.

• Negotiate contracts and pricing with clients, ensuring mutual satisfaction while achieving company revenue targets.

• Stay updated on industry trends, competitor activities, and emerging technologies to position the company as a thought leader.

• Participate in trade shows and networking events to promote brand awareness and generate new business opportunities.

• Provide post-sales support and ensure client satisfaction, addressing any issues that arise to maintain positive relationships.